We will use a variety of shipping methods just to allow customers to receive the product as quickly as possible.
Note: Due to the impact of COVID-19, the delivery time may be delayed. We will work hard to ensure that your package reaches you ASAP, but at the same time, we will also protect the safety of our employees and service providers.
You can also check shipping information by logging into the track order page on our website and entering the tracking number.
Take a picture of the damage. Then please email us at email@example.com immediately and attach the photos.
Please remember to describe to us what happened. Please include your name, order number, purchase item and order time. It' very important to us.
We will contact you directly with the next steps.
DO NOTthrow away the boxes or packaging materials, otherwise, your claim will not be honored by the shipping company.